At Glofex, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use the Glofex Platform. By using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1. Personal Information

We may collect personal information that you provide to us when you register for an account, use our services, or communicate with us. This may include your name, email address, contact information, date of birth, government-issued identification, and financial information.

1.2. Usage and Log Data

We automatically collect certain information when you use the Glofex Platform, including your IP address, browser type, operating system, device information, and usage patterns. This information helps us analyze trends, administer the platform, and improve our services.

1.3. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience on the Glofex Platform. Cookies are small text files that are stored on your device when you visit our website. They enable us to recognize your device and remember certain information to improve your user experience.

2. Use of Information

2.1. Providing and Improving Services

We use your personal information to provide and improve our services, process transactions, authenticate users, and communicate with you. This includes verifying your identity, processing payments, and responding to your inquiries and support requests.

2.2. Marketing and Communications

We may use your personal information to send you promotional and marketing communications about our services, updates, and special offers. You can opt-out of receiving these communications at any time by following the instructions provided in the communication or contacting us directly.

2.3. Legal Compliance

We may collect, use, and disclose your information as required by law, legal process, or regulatory authorities. This includes complying with anti-money laundering, fraud prevention, and identity verification obligations.

3. Information Sharing

3.1. Service Providers

We may share your personal information with trusted third-party service providers who assist us in operating the Glofex Platform, such as payment processors, customer support providers, and IT infrastructure providers. These service providers are bound by confidentiality agreements and are only authorized to use your information as necessary to provide the requested services.

3.2. Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you before your information becomes subject to a different privacy policy.

3.3. Legal Requirements

We may disclose your personal information if required to do so by law or if we believe that such disclosure is necessary to protect our rights, comply with a judicial proceeding, court order, or legal process, or respond to a government request.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to access, update, and delete your personal information held by Glofex. You can manage your account settings and preferences by logging into your account or contacting us directly. Please note that deleting your account may result in the permanent loss of your data and the inability to access certain services.

6. Children's Privacy

The Glofex Platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us, and we will take appropriate measures to remove the information.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated Privacy Policy on the Glofex Platform or through other means of communication. Your continued use of our services after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at support@myglofex.com or visit the Glofex website for more information.

Last updated:October, 2023

By using the Glofex Platform, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.